Where Speech-Enabling Software Fits In The CX Matrix

Customers want to feel valued, respected and connected to the brands they invest in. Full Story: Forbes

Why Brands Should Take A Whole-Person Approach To Marketing—And How To Do So Effectively

A whole-person marketing approach requires brands and marketers to be deliberate, thoughtful and inclusive. Full Story: Forbes

How Brand Authenticity Attracts Top Talent

In executive recruitment, brand authenticity is becoming an increasingly important moral obligation and tool to attract top talent from your industry. Full Story: Hunt Scanlon Media

How to Change the Google Assistant’s voice

Google’s version of Amazon’s Alexa and Apple’s Siri is Google Assistant. Full Story: Bollyinside

Adept aims to build AI that can automate any software process

Samsung later acquired Viv, folding a pared-down version of the tech into its Bixby voice assistant. Full Story: TechCrunch

How to Stream Prime Video on Your Amazon Echo Show

Of what use would a “smart display” be if you can’t stream videos, shows, and movies from your favorite streaming platforms? Full Story: Dignited

Charting a New Frontier in the Customer Experience with Voice AI

“Sorry, all our customer service agents are busy at the moment. Please hold and we will be with you shortly.” Cue a lengthy jingle. While refrains like this have become a staple in customer hotline greetings in recent years, they do not have to remain so. Full Story: Tech Wire Asia